Charged for rental car damage you didn't cause?

Every year, 8 to 12 million damage charges are issued to European car renters. Studies show over 60% aren't the renter's fault, yet most people just pay. We analyze your case against EU consumer law and build your dispute. No win, no fee.

60%+ not the renter's fault EUR 3B disputed yearly Avg. claim EUR 600-900

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Tell us: What happened? When and where did it occur? Who was driving? Any details about the damage claim you received.
Upload the damage claim email, rental agreement, repair invoice, photos of the car, police report, or any other relevant correspondence.

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EU Consumer Law

Expert legal knowledge

10% Success Fee

Only pay if you win

5 Countries

Spain, Italy, France, Portugal, Greece

Under 2 Minutes

Free case assessment

You just got a bill you weren't expecting

You returned the car. Everything seemed fine. Then weeks later, an email with a damage charge for hundreds or thousands of euros.

The rental agreement is 10 pages of legal text. The claims handler sends threatening letters. The deadline is short. And you're back home, in a different country, wondering if you should just pay to make it go away.

You're not alone. And you probably don't owe it.

3 to 5 million

rental car damage disputes happen in Europe every year.
Most consumers just pay, even when they legally shouldn't.

How we help you fight back

1

Tell us what happened

Fill out our quick form with the basics: which company, how much they're charging, and what happened. Takes under 2 minutes.

2

We analyze your case

We review your situation against EU consumer protection law and the rental company's own terms. You get a clear assessment of your rights and chances.

3

We build your dispute

We draft a legally grounded dispute letter in the right language, addressed to the right people, with the right legal arguments. You send it, or we guide you through every step.

We know every trick in the book

Pre-existing damage

Damage was there when you picked up the car, but now they're charging you. This is the #1 dispute type (30-40% of all cases).

Not your fault

Another driver hit you, but the rental company sends YOU the bill.

Inflated repair costs

The bill is 3x what the repair actually costs. Europcar was caught overcharging by GBP 30M+ with 300% markups.

Surprise charges

Fees you never agreed to: insurance add-ons, admin charges, fuel penalties.

Delayed claims

They waited weeks or months to send the bill. Some companies take up to 150 days.

Fabricated damage

The company claims damage that simply doesn't exist. AI scanners are now generating false charges too.

Rental companies count on you not knowing your rights. We change that.

Companies we take on

AVIS HERTZ EUROPCAR SIXT ENTERPRISE BUDGET GOLDCAR

Plus their claims handlers: Van Ameyde, Sedgwick, Riverty, and others. We know their tactics.

No win, no fee. It's that simple.

10%

success fee

You only pay if we successfully get your charge reduced or withdrawn. No upfront costs. No hidden fees. No risk.

Free case assessment, always

You keep 90% of every euro saved

If we don't win, you owe us nothing

Real disputes. Real results.

Claim: €2,984 Non-fault accident Spain

Avis charged €2,984 for a non-fault accident in Spain.

A third party rear-ended the rental car. Avis sent the bill to the renter anyway. Using EU consumer law and Spanish vehicle liability rules (RDL 8/2004), we identified the liable party and built a dispute showing the renter shouldn't pay a cent.

Dispute type: Non-fault accident Country: Spain Company: Avis via Van Ameyde

Based on analysis of 1,000+ rental car disputes across Europe

"Over 60% of rental car damage claims aren't the renter's fault" - CarInsuRent Study

Frequently asked questions

Don't pay a charge you don't owe.

Get your free case assessment now. It takes less than 2 minutes.

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No credit card required. No obligations. No win, no fee.