EU Consumer Law Protection

Charged for rental car damage you didn't cause?

Stop paying for someone else's mistake. Our AI analyzes your case against EU consumer law and builds your dispute strategy in minutes.

Get Your Free AssessmentNo payment needed. Takes 2 minutes.
60%+Of charges aren't the renter's fault
€3BDisputed across Europe yearly
2 minTo get your free assessment

EU Consumer Law

Backed by EU Directive 93/13 and national consumer protection

No Win, No Fee

25% success fee only when we recover your money

10 Countries

Spain, Italy, France, Portugal, Greece, and more

Under 2 Minutes

Get your AI-powered case assessment instantly

How It Works

Three steps to your dispute strategy

Under two minutes. No legal knowledge required.

01

Tell Us What Happened

Fill in the details of your rental and dispute. Upload any evidence you have: photos, agreements, demand letters.

02

AI Analyzes Your Case

Our AI researches applicable EU laws, company tactics, and precedents specific to your jurisdiction and situation.

03

Get Your Action Plan

Receive a detailed assessment with your case strength, legal arguments, and a step-by-step dispute strategy.

What We Handle

Every type of rental car dispute

Rental companies use the same tactics across Europe. We know every one.

Most common

Not Your Fault

Another driver caused the accident, but the rental company is charging you. EU strict liability law protects you.

Hard to prove without photos

Pre-Existing Damage

Charged for scratches, dents, or damage that was already there when you picked up the car.

Often 2-5x actual cost

Inflated Costs

Repair estimates that don't match reality. Charging for full panel replacements for a minor scratch.

Easiest to dispute

Unauthorized Charges

Surprise charges on your card for fuel, cleaning, tolls, or fees you never agreed to.

Time limits apply

Delayed Claims

Demand letters arriving weeks or months after you returned the car, sometimes from third-party handlers.

We've seen it all

Something Else

Multiple issues, unusual situations, or you're not sure where your case fits. We'll figure it out together.

Free Case Assessment

Start building your case

Tell us what happened and we'll analyze your situation against EU consumer law. No payment required.

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Results

Real disputes, real outcomes

Cases resolved across Europe using EU consumer protection law.

Full refund

Avis charged me nearly three thousand euros after another driver hit my rental in Marbella. RentalDisputes found the exact Spanish law that made Avis liable, not me. Full refund in 3 weeks.

Thomas K.

Munich, Germany

Avis · Spain

2,847 disputed

Claim dropped

Goldcar claimed I scratched the bumper. I had pickup photos proving the scratch was already there. The assessment identified two unfair clauses in their contract. They dropped the claim within days.

Sarah L.

London, UK

Goldcar · Spain

890 disputed

Claim withdrawn

Hertz sent me a demand letter 4 months after I returned the car in Rome. The assessment showed their claim was outside the notification period under Italian consumer law. Case closed.

Erik J.

Stockholm, Sweden

Hertz · Italy

1,450 disputed

Chargeback won

Sixt charged my card for 'deep cleaning' and a scratch I never caused. The chargeback path RentalDisputes recommended worked perfectly. My bank reversed the charge in full.

Marie D.

Paris, France

Sixt · Portugal

620 disputed

Zero owed

Europcar's claims handler Van Ameyde kept sending threatening letters. The dispute letter RentalDisputes drafted cited specific EU directives they were violating. They settled for zero.

Pieter V.

Amsterdam, Netherlands

Europcar · Greece

1,780 disputed

Full refund

Avis charged me nearly three thousand euros after another driver hit my rental in Marbella. RentalDisputes found the exact Spanish law that made Avis liable, not me. Full refund in 3 weeks.

Thomas K.

Munich, Germany

Avis · Spain

2,847 disputed

Claim dropped

Goldcar claimed I scratched the bumper. I had pickup photos proving the scratch was already there. The assessment identified two unfair clauses in their contract. They dropped the claim within days.

Sarah L.

London, UK

Goldcar · Spain

890 disputed

Claim withdrawn

Hertz sent me a demand letter 4 months after I returned the car in Rome. The assessment showed their claim was outside the notification period under Italian consumer law. Case closed.

Erik J.

Stockholm, Sweden

Hertz · Italy

1,450 disputed

Chargeback won

Sixt charged my card for 'deep cleaning' and a scratch I never caused. The chargeback path RentalDisputes recommended worked perfectly. My bank reversed the charge in full.

Marie D.

Paris, France

Sixt · Portugal

620 disputed

Zero owed

Europcar's claims handler Van Ameyde kept sending threatening letters. The dispute letter RentalDisputes drafted cited specific EU directives they were violating. They settled for zero.

Pieter V.

Amsterdam, Netherlands

Europcar · Greece

1,780 disputed

Full refund

Avis charged me nearly three thousand euros after another driver hit my rental in Marbella. RentalDisputes found the exact Spanish law that made Avis liable, not me. Full refund in 3 weeks.

Thomas K.

Munich, Germany

Avis · Spain

2,847 disputed

Claim dropped

Goldcar claimed I scratched the bumper. I had pickup photos proving the scratch was already there. The assessment identified two unfair clauses in their contract. They dropped the claim within days.

Sarah L.

London, UK

Goldcar · Spain

890 disputed

Claim withdrawn

Hertz sent me a demand letter 4 months after I returned the car in Rome. The assessment showed their claim was outside the notification period under Italian consumer law. Case closed.

Erik J.

Stockholm, Sweden

Hertz · Italy

1,450 disputed

Chargeback won

Sixt charged my card for 'deep cleaning' and a scratch I never caused. The chargeback path RentalDisputes recommended worked perfectly. My bank reversed the charge in full.

Marie D.

Paris, France

Sixt · Portugal

620 disputed

Zero owed

Europcar's claims handler Van Ameyde kept sending threatening letters. The dispute letter RentalDisputes drafted cited specific EU directives they were violating. They settled for zero.

Pieter V.

Amsterdam, Netherlands

Europcar · Greece

1,780 disputed

Reduced by 85%

Budget wanted over three thousand for a dent that their own inspection report showed as 'minor.' The assessment caught the inflated repair estimate immediately. Settled at 15% of original claim.

Anna M.

Helsinki, Finland

Budget · Spain

3,200 disputed

Full refund

Enterprise hit me with fuel and toll charges I never agreed to. The assessment flagged three contract clauses that violated EU Directive 93/13. Full refund processed within two weeks.

James R.

Dublin, Ireland

Enterprise · France

560 disputed

Claim dropped

Record Go claimed windscreen damage. I had no photos but the assessment built the case around their failure to provide proper documentation. They couldn't prove it was me. Claim dropped.

Laura B.

Berlin, Germany

Record Go · Spain

975 disputed

Full refund

Centauro tried to charge me for tire damage after I hit a pothole. The assessment showed this falls under normal wear and their CDW exclusion was an unfair term. Complete refund.

Carlos P.

Lisbon, Portugal

Centauro · Spain

1,100 disputed

Zero owed

After a minor fender bender in Milan where I wasn't at fault, Avis wanted over two thousand. Filed through ECC-Net with the dispute letter from my assessment. Resolved in 5 weeks, zero payment.

Sophie W.

Zurich, Switzerland

Avis · Italy

2,100 disputed

Reduced by 85%

Budget wanted over three thousand for a dent that their own inspection report showed as 'minor.' The assessment caught the inflated repair estimate immediately. Settled at 15% of original claim.

Anna M.

Helsinki, Finland

Budget · Spain

3,200 disputed

Full refund

Enterprise hit me with fuel and toll charges I never agreed to. The assessment flagged three contract clauses that violated EU Directive 93/13. Full refund processed within two weeks.

James R.

Dublin, Ireland

Enterprise · France

560 disputed

Claim dropped

Record Go claimed windscreen damage. I had no photos but the assessment built the case around their failure to provide proper documentation. They couldn't prove it was me. Claim dropped.

Laura B.

Berlin, Germany

Record Go · Spain

975 disputed

Full refund

Centauro tried to charge me for tire damage after I hit a pothole. The assessment showed this falls under normal wear and their CDW exclusion was an unfair term. Complete refund.

Carlos P.

Lisbon, Portugal

Centauro · Spain

1,100 disputed

Zero owed

After a minor fender bender in Milan where I wasn't at fault, Avis wanted over two thousand. Filed through ECC-Net with the dispute letter from my assessment. Resolved in 5 weeks, zero payment.

Sophie W.

Zurich, Switzerland

Avis · Italy

2,100 disputed

Reduced by 85%

Budget wanted over three thousand for a dent that their own inspection report showed as 'minor.' The assessment caught the inflated repair estimate immediately. Settled at 15% of original claim.

Anna M.

Helsinki, Finland

Budget · Spain

3,200 disputed

Full refund

Enterprise hit me with fuel and toll charges I never agreed to. The assessment flagged three contract clauses that violated EU Directive 93/13. Full refund processed within two weeks.

James R.

Dublin, Ireland

Enterprise · France

560 disputed

Claim dropped

Record Go claimed windscreen damage. I had no photos but the assessment built the case around their failure to provide proper documentation. They couldn't prove it was me. Claim dropped.

Laura B.

Berlin, Germany

Record Go · Spain

975 disputed

Full refund

Centauro tried to charge me for tire damage after I hit a pothole. The assessment showed this falls under normal wear and their CDW exclusion was an unfair term. Complete refund.

Carlos P.

Lisbon, Portugal

Centauro · Spain

1,100 disputed

Zero owed

After a minor fender bender in Milan where I wasn't at fault, Avis wanted over two thousand. Filed through ECC-Net with the dispute letter from my assessment. Resolved in 5 weeks, zero payment.

Sophie W.

Zurich, Switzerland

Avis · Italy

2,100 disputed

Pricing

You pay nothing unless we win

Our interests are 100% aligned with yours. If we don't save you money, you don't pay us anything.

Free Assessment
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  • AI-powered case strength analysis
  • Applicable EU laws identified
  • Evidence assessment
  • Estimated success probability
  • Recommended action plan overview
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Most Popular
Full Case Handling
25%of recovered amount

We handle everything. You sit back while we fight for your money.

  • Everything in Free Assessment
  • Professional dispute letter drafted
  • Direct communication with rental company
  • Claims handler negotiation
  • Chargeback assistance if applicable
  • Escalation to OMIC / ECC-Net if needed
  • Full case management until resolved
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FAQ

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